Go City - The Paris Pass Plus & Explorer Pass
Booked The Paris Pass Plus (all-inclusive) or the Paris Explorer Pass through Go City? Go City's help centre supports you with orders, cancellations and refunds. Keep your order number from your confirmation handy.
Open Go City help
GetYourGuide - Paris Museum Pass
You book the Paris Museum Pass through GetYourGuide. For questions about your booking, cancellation or refund, the GetYourGuide team can help. Keep your booking number from your confirmation handy.
Open GetYourGuide help
Tiqets - Paris City Card
Bought the Paris City Card through our booking partner Tiqets? The Tiqets team can help with payment, cancellation and downloading your ticket. Keep your order number from your booking confirmation handy.
Open Tiqets support
Turbopass - City Pass & Flex Pass
The Paris City Pass and the Paris Flex Pass are issued by the provider Turbopass. For questions about booking, cancelling or changing these passes, Turbopass's contact is the right place to go.
Open Turbopass contact
Office de Tourisme de Paris - Questions about the city
Questions about Paris itself, its sights, getting there or events? The official tourist office, Office de Tourisme de Paris (Paris je t'aime), can help. For questions about a booked pass, contact the relevant provider above instead.
- Email: [email protected]
- Phone: +33 1 49 52 42 81
